Title: Agile Coach
Department: Program Management
As an Agile Coach you will be responsible coach and
influence at all levels within our R&D organization. You will drive an
increase in agility, throughput, predictably, innovation, and most importantly
quality across a global software development organization. You will be
creating and leveraging cutting-edge Lean and Agile methods and tools to enable
teams to deliver functionality that drives customer satisfaction.
- Be highly entrepreneurial.
Influence executives, leaders, business units, and technology teams on
Agile principles and values, as well as how to build, grow, and maintain a
thriving agile organization at scale.
- Support our Agile
transformation across the entire organization, focusing on our software
development teams but also working with product management, support,
application hosting, etc.
- Provide day-to-day Agile
leadership coaching and training to teams, Scrum Masters, Product Owners,
functional managers, and executives.
- Collaborate directly with
development and operational teams to coach and guide them on the mechanics
of Lean and Agile methods to achieve optimal team effectiveness.
- Deliver hands-on coaching in
all aspects of Scrum and Lean Kanban -- daily meetings, planning,
self-organization, collaboration, iterative development, managing flow,
limiting WIP, etc.
- Expose our teams to the latest
innovative thinking and ideas from the Agile community to increase
agility, leveraging Lean, Scrum, Kanban, and other agile concepts.
- Work with our global Agile
coaching team to define enterprise-wide guidelines (e.g, shared Definition
of Done, SM/PO qualifications and responsibilities).
- Create, build, and deliver a
customized Agile training curriculum in alignment with our consulting
- Ensure strong organizational
information flow between stakeholders in the Agile transformation.
- Create, launch, and facilitate
Agile collaborative groups, Communities of Practice, and working groups.
- Embrace servant leadership
style and display the behaviors that come with the key mindset shifts
associated with the Agile methodology.
- Coach teams and managers
towards improving Agile process and metrics, evaluate and mentor existing
Scrum teams, and deliver training classes for product owners, developers,
- Report progress, identify
bottlenecks and provide general performance metrics to OPX leadership that
aids the organization to adjust the Agile rollout.
- Proactively manage changes in
Agile transformation project scope, identify potential crises and devise
- Build, develop, and grow any
vendor/partner relationships vital to the success of the program.
- A minimum of 5 years experience
in an Agile software development environment .
- Experience and knowledge in
various project methodologies: waterfall, Scrum, Agile, Lean Kanban,
- Extensive understanding and
experience in a software product development.
- Experience in mentoring/leading
other members of the software engineering team.
- Knowledge of project management
practices in an agile environment.
- Excellent interpersonal skills,
solid verbal and written communication skills.
- Ability to influence leaders at
all levels within an enterprise.
- Bachelor's Degree (four-year
college or technical school) or equivalent work experience in Business
Administration, Computer Science, or related field
- Agile certification/training,
Certified Scrum Master (CSM) or similar Agile credentials
- Solid technical skills using
various software tools and environments (JIRA, Confluence, etc.)
- Strong leadership and
- Ability to train and mentor
others in technology and software methodologies.
- Knowledge of tools for agile
development teams and able to train/mentor others in using.
- Experience as an Agile coach or
- Experience in leading an
organization through a transformation from waterfall to Agile
- Ability to define
enterprise-wide milestones and goals and produce a plan to achieve them
- Healthcare industry experience
- Experience with software
development process standards, e.g. ISO, CMMI, FDA etc.
- Project management experience
- Knowledge of the methodology
and associated phases, activities and deliverables for the design of new
products and the enhancement of existing products; ability to apply the
methodology in diverse scenarios.
- MS, MBA or equivalent degree
with emphasis in Computer Science or related field
- PMI-ACP or similar
To accomplish this job successfully, an individual
must be able to perform, with or without reasonable accommodation, each
essential function satisfactorily. Reasonable accommodations may be made to
help enable qualified individuals with disabilities to perform the essential
Because NextGen Healthcare believes in providing a
safe work environment, we conduct background checks as part of our hiring